Are Crashes and bugs even worth one star?

Constantly being promoted on tv ads but Im lucky if I can even get the recordings to load let alone play. When they do play they are glitchy and remind me of groundhogs day by playing the same ten min of a program then playing it again and again and again. I cannot understand a huge corporation promoting an app that so clearly was not ready for consumers. Its unbelievable really. As if I needed another reason to despise Comcast....

Hontheh about Xfinity Stream