Dont get xfinity

I am highly disappointed with my xfinity app. I am unable to watch the shows live from the app. I was told many different stories. One man said I can only use the app if I am using xfinity wifi, which is asinine. If I am paying for cable I should be able to get cable without being forced into buying another product. Not only that their was no notification about a change to a service I was able to access just yesterday. Another representative said that they would not be able to resolve the problem for 3 days which is absolutely unacceptable. If I am paying for a service. I should be able to use that service at all times and issues like this should be resolved in a timely manner. Calling and speaking to customer service was a waist of time. I highly doubt the people that I was communicating with knew what they were doing. DO NOT GET THE APP OR BUY THE CABLE SERVICE BECAUSE THE COMPANY DOESNT CARE ABOUT THE QUALITY OF THEIR SERVICE OR THEIR CUSTOMERS.

Fguhhu about Xfinity Stream, v4.3.1