Xfinity Stream App Reviews

This is one of the worst companies Ive ever dealt with... between the countless issues I had just getting service installed into my home, I now only get TWO channels showing up on my app?!?! We pay for premium cable and cant even get basic live TV on our mobile device. Absolutely outrageous!!! Every call to a representative yields a different response and absolutely no resolution. Wish I could give Comcast/Xfinity ZERO stars and highly recommend to everyone to find a new provider!!!!

App worked for several months with annoying glitches but it was tolerable. After latest IOS update 10.3.3 and switching to DVR X1 it worked for less than a week. Error codes started appearing and no way of fixing the non-usable app. Completely uninstalled and wiped phone of all traces everything Comcast yet still would. It work. After speaking with level 3 technicians at Comcast for at least 3 hours on 4 separate occasions I was told it was my device. Apple says its not up to them how 3rd parties write their apps. They can only guide to completely wipe my phone and restore it. This is ridiculous that the customer grts stuck between two giant companies who should be able to pinpoint the reason that the xfinity streaming app wont be eradicated. I spent at least 12-15 hours scouring for a solution as Id rather not wipe my phone clean. I wont blame Apple as no other app has gotten into my phone so much that it cant be removed. My username and passwords will not work to connect to Comcast servers via the IOS app on my device yet they work on my desktop pc. Im connected in home just fine so the only thing broken is this app. I made no changes to the phone to cause it to break the app, no new apps were added, I erased all safari web data, cookies, etc and still no go. Restarted many times under different circumstances and still doesnt work. The EULA is not displaying when I reinstall after removing app. I explained this to techs. I know that has something to do with my credentials failing. I even was able to get the safari URL out of the app to launch it on my own! This is a case of problems with programming. I asked the level 3 tech if Im supposed to troubleshoot their code. I offered to email them the URL and they werent interested. Told me to call Apple. Lol Comcast hasnt changed much in the 25 years Ive dealt with them on so many fronts from billing errors to false promises of credits, to service and equipment problems. Hope they get their act together quickly for the sake of their shareholders.

I love this app because there arent many ads and I can watch all of my favorite movies and shows on the go, and I thought there was gonna be so many ads like the TLC App but this is better than I thought it would be. Thanks Xfinity!

Xfinity is making people hate Xfinity. Way to drive people to Netflix. Try screen mirroring this app while on vacation or traveling. Whats the use of only being able to do it at home? Wake up Comcast before you are obsolete.

Cool !

While its a nice idea to be able to download shows from my DVR, the reality is that this seldom works, showing random error messages. Im also frequently unable to watch shows on my DVR because of whatever "Playback error 8001" means. Not to mention, on the rare event that I actually get something playing, it skips around in the show or cuts out halfway through and the app reboots. Someone needs to do some serious program fixes.

Dear Developer, went back to the forums. We have sent a number of messages. 6 of 6 unread. One recording worked this morning. 7/28. Dear Developer, we did all the account specific stuff. Absolutely everything is ok. Why don,t you focus on fixing it for everybody. Then I will be happy. Still waiting for my escalation response. Dear Developer, your response had a seven hour delay before it showed up. I have been to your forum sites, about a month ago. Some good got done. But absolutely nothing of permanence happened as evidenced by much more 8001 errors and now other Playback malfunctions. Update 7/27 evening. Got another recording to play. Tried Hacksaw Ridge. At the 2:06 point it plays about 50 seconds and then goes back to the 2:06 point. COMCAST, WHAT ARE YOU DOING? Update 7/27. I got a new recording to actually play. Perhaps you fixed something. Keep it that way. Of course the previous five did not work. Dear Developer, I checked again at 7 PM. Guess what, I got another one. I AM PAYING FOR THIS! I schedule a show to record. You record it on the Comcast cloud? You show I now have a recording. I go to play it. I get Playback Issue::8001 Now you are either under resourced, devious, or criminal. What else could it be? DEAR DEVELOPER, when you get one of these errors, it says try again later, each and every time. I now have approximately 8 of these, in a month. Dear developer. Tried it your way. I went to On Demand. Guess what, Playback Issue::8001. COMCAST FIX THE DEVELOPER! Read the developer response. I do not record these programs. You do. It only took about a month to hear from you. Now what? Why give me the option to record something when you cannot or will not do it. Is this the ESCALATED response? Update 7/26 morning. Got another Playback Issue::8001 Update. Have another Playback Issue::8001 Update 7/25. Two more recordings have Playback Issue :: 8001 COMCAST PLEASE FIX THE APP Well, Sunday morning, most of it is fixed. I think they stuck in a series of commercials before Blues Brothers. Kind of changes the definition of a recording. I still have three recordings unwatchable. It is now over a month. The problem was ESCALATED over three weeks ago. No contact. Update as of 7/23. Hey the data issue 404 got fixed. However, I now have 14 recordings. I can play NONE of them. Movies on demand - DOES NOT WORK. Try playing the Blues Brothers. See what you get. It does not matter what device, nor what internet path you use. If I use my cell phone without wifi it does not work either. COMCAST - PLEASE FIX Update as of 7/3. I looked at movies on demand. I found 29 movies with "Data Issue::404" I did not poll all the movies. There has been no resolution on the playback errors. COMCAST, FIX THIS. I AM PAYING FOR THIS. I have this error on the playback of some recordings. We tried to troubleshoot on chat. That led to my modem going down 4 times in an hour. That is a sure fire way to end a chat session. We then had extremely limited service. We could only get some 13 channels. We tried phone help at several different levels. We checked our account. OK there. Everybody bewildered. We found a forum, spelled it out, did some private email, and got the service back along with our 8001 error. A tech was sent out. Every connection from the pole to the modem was disconnected, inspected, and renewed. This installation is less than a year old. The signal strength is great. This modem has two speeds, which Comcast joined. The tech split them. The 8001 error persists. Techs do NOT troubleshoot apps. Somebody was supposed to call yesterday afternoon. It did not happen. COMCAST, FIX THE APP!

I receive this error for almost every show I try to watch on my iPhone. Too unreliable to use at this point. It looks to have valuable features and benefits if they were to ever make the able stable.

Its so great to be able to remotely access our DVRd and On Demand programs and to stream programs live. We never have to worry about running out of memory when were on vacation because we can watch programs just like we would at home.

Please update app for chromecast support to big screen

I like to watch Recorded TV shows while I am on the treadmill with my iPad. Invariably, i will get to a point where the xfinity app becomes completely unwatchable. It will skip ahead, or just repeat the same few seconds over and over again. I then need to switch to the networks app or netflix, which actually works. Its not just useless, it is actively frustrating.

This app is broken on iPhone. Can only do series recordings and then when trying to play back, a playback error occurs and you cant view the show. Awful.

What is the fix to the 8001 on this app, and if none no one should download this app as this error makes it unusable.

Comcast wont let me AirPlay from my iPhone or iPad to a TV in my home--very anti-consumer. Playback doesnt always work.

as long as i have avg speed wifi... i get to watch my shows w/o issues!

Dear Developer, we did all the account specific stuff. Absolutely everything is ok. Why don,t you focus on fixing it for everybody. Then I will be happy. Still waiting for my escalation response. Dear Developer, your response had a seven hour delay before it showed up. I have been to your forum sites, about a month ago. Some good got done. But absolutely nothing of permanence happened as evidenced by much more 8001 errors and now other Playback malfunctions. Update 7/27 evening. Got another recording to play. Tried Hacksaw Ridge. At the 2:06 point it plays about 50 seconds and then goes back to the 2:06 point. COMCAST, WHAT ARE YOU DOING? Update 7/27. I got a new recording to actually play. Perhaps you fixed something. Keep it that way. Of course the previous five did not work. Dear Developer, I checked again at 7 PM. Guess what, I got another one. I AM PAYING FOR THIS! I schedule a show to record. You record it on the Comcast cloud? You show I now have a recording. I go to play it. I get Playback Issue::8001 Now you are either under resourced, devious, or criminal. What else could it be? DEAR DEVELOPER, when you get one of these errors, it says try again later, each and every time. I now have approximately 8 of these, in a month. Dear developer. Tried it your way. I went to On Demand. Guess what, Playback Issue::8001. COMCAST FIX THE DEVELOPER! Read the developer response. I do not record these programs. You do. It only took about a month to hear from you. Now what? Why give me the option to record something when you cannot or will not do it. Is this the ESCALATED response? Update 7/26 morning. Got another Playback Issue::8001 Update. Have another Playback Issue::8001 Update 7/25. Two more recordings have Playback Issue :: 8001 COMCAST PLEASE FIX THE APP Well, Sunday morning, most of it is fixed. I think they stuck in a series of commercials before Blues Brothers. Kind of changes the definition of a recording. I still have three recordings unwatchable. It is now over a month. The problem was ESCALATED over three weeks ago. No contact. Update as of 7/23. Hey the data issue 404 got fixed. However, I now have 14 recordings. I can play NONE of them. Movies on demand - DOES NOT WORK. Try playing the Blues Brothers. See what you get. It does not matter what device, nor what internet path you use. If I use my cell phone without wifi it does not work either. COMCAST - PLEASE FIX Update as of 7/3. I looked at movies on demand. I found 29 movies with "Data Issue::404" I did not poll all the movies. There has been no resolution on the playback errors. COMCAST, FIX THIS. I AM PAYING FOR THIS. I have this error on the playback of some recordings. We tried to troubleshoot on chat. That led to my modem going down 4 times in an hour. That is a sure fire way to end a chat session. We then had extremely limited service. We could only get some 13 channels. We tried phone help at several different levels. We checked our account. OK there. Everybody bewildered. We found a forum, spelled it out, did some private email, and got the service back along with our 8001 error. A tech was sent out. Every connection from the pole to the modem was disconnected, inspected, and renewed. This installation is less than a year old. The signal strength is great. This modem has two speeds, which Comcast joined. The tech split them. The 8001 error persists. Techs do NOT troubleshoot apps. Somebody was supposed to call yesterday afternoon. It did not happen. COMCAST, FIX THE APP!

Xfinity TV is now XfinityStream, new face, same problems. I have had cloud playback errors since Oct 14 2016. Today July 27, 2017, still getting errors: 10100, 8001, 5001, 3350 start/stop problems still there. Its all smoke and mirrors with Comcast. A lot of hype for a product that does not work properly. IF you dont have months of time to deal with tech support, DO NOT USE THIS APP. UPDATE: now having playback length issues. One hour shows tONLY recorded for 40 minutes. IF ANY ONE WOULD LIKE TO START A CLASS ACTION AGAINST COMCAST, COUNT ME IN....

First time using app and I must say...Im impressed! Its easy to navigate, has a clean look. Good job Comcast Xfinity ??

Compared with Amazon or Netflix apps this is a distant third. Why cant the next episode play automatically? The shows/movies are in strange groups. Very difficult to navigate.

We use it a lot!