Xfinity Stream App Reviews

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Minor Issue popped up

I have been very satisfied with this app for some time now. It does everything I want it to do. But about a week ago, the key pad to select station numbers directly went gray and stopped working. I hope this function can be restored. ------------------------------------ Problem fixed today 07/26/17 I also had a problem watching many channels. It told me I wasnt on my home network when I was. Looking at Devices in My Account I saw it was showing my old modem which I replaced. When I talked to a Technician she added my new modem to my account and streaming tv is working properly again. Everything was working ok with my new modem when I activated it. I think Comcast reverted to an old Database that Streaming uses to check validity, but Im just guessing what went wrong

8001 Error

Dear Developer, I checked again at 7 PM. Guess what, I got another one. I AM PAYING FOR THIS! I schedule a show to record. You record it on the Comcast cloud? You show I now have a recording. I go to play it. I get Playback Issue::8001 Now you are either under resourced, devious, or criminal. What else could it be? DEAR DEVELOPER, when you get one of these errors, it says try again later, each and every time. I now have approximately 8 of these, in a month. Dear developer. Tried it your way. I went to On Demand. Guess what, Playback Issue::8001. COMCAST FIX THE DEVELOPER! Read the developer response. I do not record these programs. You do. It only took about a month to hear from you. Now what? Why give me the option to record something when you cannot or will not do it. Is this the ESCALATED response? Update 7/26 morning. Got another Playback Issue::8001 Update. Have another Playback Issue::8001 Update 7/25. Two more recordings have Playback Issue :: 8001 COMCAST PLEASE FIX THE APP Well, Sunday morning, most of it is fixed. I think they stuck in a series of commercials before Blues Brothers. Kind of changes the definition of a recording. I still have three recordings unwatchable. It is now over a month. The problem was ESCALATED over three weeks ago. No contact. Update as of 7/23. Hey the data issue 404 got fixed. However, I now have 14 recordings. I can play NONE of them. Movies on demand - DOES NOT WORK. Try playing the Blues Brothers. See what you get. It does not matter what device, nor what internet path you use. If I use my cell phone without wifi it does not work either. COMCAST - PLEASE FIX Update as of 7/3. I looked at movies on demand. I found 29 movies with "Data Issue::404" I did not poll all the movies. There has been no resolution on the playback errors. COMCAST, FIX THIS. I AM PAYING FOR THIS. I have this error on the playback of some recordings. We tried to troubleshoot on chat. That led to my modem going down 4 times in an hour. That is a sure fire way to end a chat session. We then had extremely limited service. We could only get some 13 channels. We tried phone help at several different levels. We checked our account. OK there. Everybody bewildered. We found a forum, spelled it out, did some private email, and got the service back along with our 8001 error. A tech was sent out. Every connection from the pole to the modem was disconnected, inspected, and renewed. This installation is less than a year old. The signal strength is great. This modem has two speeds, which Comcast joined. The tech split them. The 8001 error persists. Techs do NOT troubleshoot apps. Somebody was supposed to call yesterday afternoon. It did not happen. COMCAST, FIX THE APP!

So unreliable ??

I dont have a TV in my bedroom so I DVR my shows and stream them from my iMac but I cant even begin to tell you how many times I get the "This Video Cannot Be Played" screen. Omg its so frustrating!! Im home (Boston, Ma), on my wifi, and pay $224/month for Comcast which, in itself, is domestic terrorism so for this feature NOT to work, on the endless countless occasions I except it to, is unacceptable. Note: I try to watch shows a few minutes (up to 15 min) into the show that is DVRing. THIS is when it happens 90% of the time. This is not a "service" they are providing, more like a hack version of one.

Nice UI, playback rarely works

Great idea, great design. Playback always has issues and says try again later, which is super frustrating!!

Disappointed again!

I was excited to know that when I travel I can watch my DVR shows well as you would have it another disappointing promise by Xfinity not everything is displayed on the go app and in between the freezing up, skips ahead, the voice recording is either behind or fast forwarding through the whole program or cuts off doesnt record all of the program or youll get to where oh yay and it recorded and its working just so it cuts off and reloads in the middle of it!!!!? I have an iPhone just for those of you who are wondering. Why cant you just get it to play our DVR recordings properly and consistently why is it so freaking hard just to work uphold your promises???? Do not tell me I need to go to a special for him our chat room to communicate with you just update and fix the glitches. I am sick of paying high price for your freaking service and your Internet service that doesnt work half the time.

Please fix then bugs!!

I must delete and redone load this app once a day. It skips, restarts, stops playing all the time. Please fix the bugs!!!

8001 Error

Update. Have another Playback Issue::8001 Update 7/25. Two more recordings have Playback Issue :: 8001 COMCAST PLEASE FIX THE APP Well, Sunday morning, most of it is fixed. I think they stuck in a series of commercials before Blues Brothers. Kind of changes the definition of a recording. I still have three recordings unwatchable. It is now over a month. The problem was ESCALATED over three weeks ago. No contact. Update as of 7/23. Hey the data issue 404 got fixed. However, I now have 14 recordings. I can play NONE of them. Movies on demand - DOES NOT WORK. Try playing the Blues Brothers. See what you get. It does not matter what device, nor what internet path you use. If I use my cell phone without wifi it does not work either. COMCAST - PLEASE FIX Update as of 7/3. I looked at movies on demand. I found 29 movies with "Data Issue::404" I did not poll all the movies. There has been no resolution on the playback errors. COMCAST, FIX THIS. I AM PAYING FOR THIS. I have this error on the playback of some recordings. We tried to troubleshoot on chat. That led to my modem going down 4 times in an hour. That is a sure fire way to end a chat session. We then had extremely limited service. We could only get some 13 channels. We tried phone help at several different levels. We checked our account. OK there. Everybody bewildered. We found a forum, spelled it out, did some private email, and got the service back along with our 8001 error. A tech was sent out. Every connection from the pole to the modem was disconnected, inspected, and renewed. This installation is less than a year old. The signal strength is great. This modem has two speeds, which Comcast joined. The tech split them. The 8001 error persists. Techs do NOT troubleshoot apps. Somebody was supposed to call yesterday afternoon. It did not happen. COMCAST, FIX THE APP!

Apple TV

When will this app be available for Apple TV?

Comcast totally redeemed themselves!

This app is amazing. They updated it in all the right places and totally figured out what the consumer wants and needs. Great job! Love it

So good

The Stream app is amazingly good - easy to navigate, search and watch. Started using the Stream App while sick and confined to my bedroom without a TV and now use it regularly. Definitely recommended

8001 Error

Update 7/25. Two more recordings have Playback Issue :: 8001 COMCAST PLEASE FIX THE APP Well, Sunday morning, most of it is fixed. I think they stuck in a series of commercials before Blues Brothers. Kind of changes the definition of a recording. I still have three recordings unwatchable. It is now over a month. The problem was ESCALATED over three weeks ago. No contact. Update as of 7/23. Hey the data issue 404 got fixed. However, I now have 14 recordings. I can play NONE of them. Movies on demand - DOES NOT WORK. Try playing the Blues Brothers. See what you get. It does not matter what device, nor what internet path you use. If I use my cell phone without wifi it does not work either. COMCAST - PLEASE FIX Update as of 7/3. I looked at movies on demand. I found 29 movies with "Data Issue::404" I did not poll all the movies. There has been no resolution on the playback errors. COMCAST, FIX THIS. I AM PAYING FOR THIS. I have this error on the playback of some recordings. We tried to troubleshoot on chat. That led to my modem going down 4 times in an hour. That is a sure fire way to end a chat session. We then had extremely limited service. We could only get some 13 channels. We tried phone help at several different levels. We checked our account. OK there. Everybody bewildered. We found a forum, spelled it out, did some private email, and got the service back along with our 8001 error. A tech was sent out. Every connection from the pole to the modem was disconnected, inspected, and renewed. This installation is less than a year old. The signal strength is great. This modem has two speeds, which Comcast joined. The tech split them. The 8001 error persists. Techs do NOT troubleshoot apps. Somebody was supposed to call yesterday afternoon. It did not happen. COMCAST, FIX THE APP!

Works great for me

I use it mainly at home with wifi, it works without any hiccups.

AirPlay off of iPhone for ALL channels not just one

I can only airplay it with the Disney junior channel. Its TVGo but so are a lot of other channels so why can I only airplay one channel and all others are just refusing to play???? I would love to be able to Airplay all the channels thanks. Cause I have an Apple TV too that I can airplay from my phone to the Apple TV but again, it only works with one channel. And Im not gonna always being watching Disney junior. Thats a little kids channel.

Good, missing one key feature

Hello, App works good, only needs feature "cast" or chromecast compatibility like most apps do today. Seems like an easy ask. Thanks!

Xfinity TV

I love this app. I just wish there werent any commercials EVER!!!!

Yuck

The developer for the app should be fired for the piss poor job

Worst app ever!

Too bad negative stars isnt a rating because this app deserves it. Slow, unreliable and unable to serve its basic function of playing content are just a few of the "features" of this app. Of course, commercials play just fine. Horrible ... absolutely horrible.

Love this app

I use this app everyday on my iPhone and my iPad. Have had no issues and continue to enjoy being able to watch my shows at any time ???

Typical Comcast - Junk!!

This app simply doesnt work. Like most things Comcast related its more hype than performance. Trying to download a video is excruciatingly slow! It takes so long my tablet times out even when downloading a short 22 minute video. And once that happens it interrupts the download and forces you to start again. By comparison Netflix downloads 5 one hour shows in the time it takes Comcast to download a single 30 minute show. I wish FiOS would get into my area so I could dump Com-crap once and for all!

App is good. Connection is not

I have xfinity internet with blast so speed is not an issue. I like to watch an episode before I go to sleep and this app is good for that. However, going offline daily and sometimes three times in one episode is not good. I check to make sure I am still connect and find that it isnt the issue. It is the service that is the issue. Would be nice to not have to download an episode on my phone just to be able to watch it. Have connection but the service is inconsistent.

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